Shipping policy

Spark Kicks operates this store and website to provide you with a smooth and reliable shopping experience. This Shipping Policy outlines how orders are processed, shipped, and delivered.

By placing an order with us, you agree to the terms outlined below.

📦 Order Processing

All orders are processed within 1–2 business days
Orders are not processed on Sundays or public holidays

Once your order is confirmed, you will receive a confirmation email with your order details.

🚚 Shipping Time

Estimated delivery timelines:

Metro Cities: 2–4 business days
Other Locations: 3–7 business days

👉 Delivery times may vary depending on your location and courier availability.

💰 Shipping Charges

Shipping charges are calculated at checkout based on your location and order weight
Free shipping may be available on selected offers or orders above a certain amount

📍 Order Tracking

Once your order is shipped:

You will receive a tracking ID via email/SMS
You can track your order in real-time through the courier partner

⚠️ Delays

While we aim to deliver your order on time, delays may occur due to:

High demand or peak seasons
Courier partner issues
Weather conditions or unforeseen events

👉 Spark Kicks is not responsible for delays caused by third-party logistics partners.

📦 Packaging

We take special care in packaging all products:

Secure and hygienic packaging 🍬
Damage-protection for fragile items

❗ Delivery Issues

If you face any of the following:

Order not delivered
Package damaged
Missing items

👉 Contact us within 24 hours of delivery

📧 Email: callsparkkicks@gmail.com

🔁 Failed Delivery Attempts

If delivery fails due to incorrect address or unavailability, the courier may reattempt delivery
If the order is returned to us, re-shipping charges may apply